Business help with question

A union agent is arranging new contract with a vast multinational organization. The negotiations have come to an impasse, and neither union agents nor organization administration is willing to compromise or communicate. What conflict management style need to be utilized to restore compromise and communication and restart the negotiation process?

-Dominating (forcing)

-Obliging (smoothing)

-Competing

I think its Obliging (smoothing). Am I right?  

 
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