communication strategies week 8 assignment help

Option #1: Personal Communication Development Plan – Paper

The Personal Communication Development Plan will be based on the Portfolio Project Checklist. Download this document from the link at the bottom of the page and work through each part carefully. As you work through Part 1 and Part 2 of this checklist, you may discover something new about your personal communication. You may change your checklist and scoring sheet to reflect your discoveries. Do not start working on your paper until you have completed Part 3 of the checklist.

Review the Portfolio Paper Requirements carefully along with the Portfolio Project Rubric. Once you have completed your paper, be sure to include your completed Project Checklist as part of your final assignment submission. Combine the documents and submit one file.

ORG423 Portfolio Project

Self-Assessment of Leadership Communication Capabilities – checklist

Barrett (2014, p.405) Appendix A

Read through the list of capabilities and, for each one, mark your present level of expertise in the table below. The instructions on determining your average follow the table. If using this text in a class, you will probably want to ask your instructor for the electronic version of this assessment.

 1 = Need to develop, essentially need a lot of work on this capability

 2 = Need some work on this capability

 3 = Acceptable, but could be stronger

 4 = Very good abilities, close to leadership communication level

 5 = Excellent abilities, leadership communication level achieved

Section 1 – Assessment of Core Capabilities

Area and Capability







Leadership Communication Ethos/Image

1. Understanding the characteristics of leadership communication

2. Recognizing and able to distinguish transformational leaders

3. Understanding how I am seen by others

4. Knowing how my personal style differs from others

5. Asking others to comment on my style

6. Assessing my own strengths and weaknesses

7. Setting goals for personal change

8. Willing to work on improving personal effectiveness

9. Influencing the behavior of others

10. Inspiring trust in others

11. Projecting confidence

12. Making ethical decisions


Audience Analysis and Strategy

1. Analyzing the context for communication

2. Analyzing audiences

3. Tailoring messages to different audiences

4. Selecting the most effective medium (channel)

5. Developing a complete communication strategy


Social Media and Other Written Communication

1. Deciding on communication purpose

2. Clarifying your purpose

3. Organizing your written communication

4. Using formatting effectively

5. Using language correctly

Area and Capability







6. Writing clearly

7. Writing concisely

8. Writing confidently

9. Using an appropriate style and tone

10. Knowing how to use social media in professional settings

11. Writing correspondence (texts, tweets, e-mails, etc.)

12. Writing formal documents and reports

13. Writing executive summaries and abstracts

14. Proofreading your own work


Oral Communication Skills

1. Delivering an impromptu presentation

2. Delivering an extemporaneous presentation

3. Organizing your presentation

4. Talking in small groups

5. Talking in large groups

6. Answering questions

7. Asking questions

8. Drawing others out

9. Summarizing and clarifying others’ ideas

10. Keeping to the topic

11. Summarizing a discussion


Visual Communication

1. Recognizing when to use graphics

2. Selecting and designing effective data charts

3. Creating meaningful and effective text layouts

4. Employing fundamental graphics content and design principles

5. Ensuring “so what” is captured

6. Creating presentation visuals and slides


Emotional Intelligence 1: Dealing with Own Feelings

1. Knowing own personality type

2. Recognizing other types and their effect on behaviors

3. Being aware of own feelings

4. Identifying and controlling feelings

5. Asserting own ideas and rights

6.  Stating own needs

7. Expressing feelings to others


Emotional Intelligence 2: Dealing with Others

Area and Capability







1. Listening

2. Recognizing non-verbals

3. Being sensitive to others’ feelings

4. Asking people how they feel

5. Acknowledging people’s feelings

6. Helping others express their feelings

7. Dealing with anger

8. Dealing with hostility and suspicion

9. Being comfortable with conflict

10. Withstanding silences


Diversity and Intercultural Communication

1. Realizing the value of diversity

2. Defining and appreciating cultural differences

3. Understanding differences is values and preferences

4. Recognizing general communication preferences (direct or

indirect, explicit or implicit)

5. Understanding differences in attitudes toward authority,

time, risk, and change

6. Knowing customs common to cultures encountering

7. Communicating in intercultural social situations


Section 2—Group and Organizational Communication

Area and Capability







Group and Team Communication and Dynamics

1. Identifying and clarifying goals and objectives

2. Clearly defining the problem under discussion

3. Examining all facets of the problem

4. Encouraging others to generate ideas

5. Using creativity to develop new ideas

6. Evaluating options

7. Helping groups make decisions

8. Exploring the people aspects of the problem

9. Encouraging groups to develop action plans

10. Helping the team to confront difficult issues

11. Sensing tension in the group

12. Being sensitive to how people in the group are feeling

13. Being aware of how open or closed the group is

14. Helping groups explore their commitment to group

decisions and or agreements

15. Surfacing vested interests and feelings about issues

16. Identifying those issues that are avoided

Area and Capability







17. Drawing attention to unhelpful behavior

18. Helping the team deal with conflict or other tension

19. Supporting individuals against group pressure

20. Helping team members acknowledge each other’s strengths

21. Helping team members give each other feedback

22. Facilitating team review and critique


Organizational Communication

1. Recognizing different organizational structures

2. Understanding the human relations approach

3. Displaying ability to motivate others

4. Recognizing the organizational role of communication

5. Understanding how power works in supervisor /subordinate relationships

6. Knowing what it takes to build trust in supervisor/

subordinate relationships

7. Establishing communication protocols with supervisors

8. Recognizing the ethical expectations in an organization

9. Creating an ethical environment

10. Being able to see the organizational cultural differences

11. Realizing which organizational cultures fit best with my own individual personality and style

12. Giving praise and appreciation to peers and supervisors

13. Recognizing who talks to whom

14. Soliciting feedback from others

15. Providing constructive feedback to individuals or groups

16. Receiving feedback without being defensive

17. Dealing with supervisors and more senior people

18. Mentoring others

19. Coaching others

20. Networking


Transformational Leadership and Internal Communication

1. Selecting the most appropriate leadership style

2. Knowing how to adjust leadership styles when needed

3. Recognizing the characteristics of transformational leaders

4. Developing an internal communication strategy

5. Developing a vision

6. Communicating a vision

7. Targeting messages to different levels in an organization

8. Creating a change communication program

Area and Capability







9. Implementing a change communication program


External Corporate Communication

1. Developing an external communication strategy

2. Managing reputation

3. Analyzing external stakeholders

4. Developing targeted messages for all external stakeholders

5. Communicating with the news media

6. Dealing with a communication crisis situation


Barrett, D. J. (2014). Leadership Communication (4thEd.). New York, NY: McGraw-Hill Irwin.

Part 1: Assessing Your Own Leadership Communication Abilities

Using the information gained from completing the checklist, assign a score for your improvement need in each skill area (use the key provided  below).


1  = Need lots of work in this area

2  = Need some work in this area

3  = Acceptable, but could be stronger

4  = Very good abilities, close to leadership communication level

5  = Excellent abilities, leadership communication level achieved

Instructions: To calculate your average in each communication area, take the following steps:

 1.  Add the number of marks within each column under the capability area

 2.  Multiply the number of marks times the scale number (1–5) at the top of each column

 3.  Record this number in each column in the totals row provided

 4.  Total the row across

 5.  Then, divide by the number of capabilities listed and record your average in the box.


Capability Area


Audience Analysis and Strategy

Social Media and Other Written Communication

Oral Communication

Visual Communication

Dealing with Own Feelings

Dealing with Others

Cultural Communication Competence

Group and Team Communication and Dynamics

Organizational Communication

Internal Communication

External Communication

2. What do you consider your major communication strengths?

3. What do you consider your major communication weaknesses?

4. What leadership communication roles do you currently play in your organization?


Part 2 – Determining Your Leadership Communication Goals

Answer the following questions to help you develop your goals and plan.

1. What communication leadership roles would you like to play in the future (at your organization or

 in your career overall)?

2. What are your short-term and long-term leadership communication improvement goals?

3. What new skill do you want to work on first, second, third, etc?

4. What barriers do you anticipate having to overcome to reach your improvement goals?

5. How long do you think it will take you to achieve your goals?

6. How will you know you are succeeding?

7. How will you obtain feedback?

Part 3 – Developing a Plan to Achieve Your Goals

Use this grid to help you plan and track your improvement.

Improvement Goal

Action Steps to Achieve Goal


Method to Measure Success

ORG423 Portfolio Project Final Paper Requirements 1. Length: The final paper must be 1000 words minimum 2. Structure: The paper will adhere to all APA requirements and include the following elements: I. Title Page II. Executive Summary (1 page / 300 words maximum length) III. Introduction IV. Content a. Prioritized Skill List: Include a table showing your skills sorted in order of highest score to lowest score. Include the key for your score rating. I recommend that you do this in Excel and copy the table to Word. Use the following information to prepare this table: Score Capability Area Ethos/Image Audience Analysis and S

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