communication strategies week 8 assignment help

Section 1 – Assessment of Core Capabilities

Area and Capability

1

2

3

4

5

Avg

Leadership Communication Ethos/Image

1. Understanding the characteristics of leadership communication

2. Recognizing and able to distinguish transformational leaders

3. Understanding how I am seen by others

4. Knowing how my personal style differs from others

5. Asking others to comment on my style

6. Assessing my own strengths and weaknesses

7. Setting goals for personal change

8. Willing to work on improving personal effectiveness

9. Influencing the behavior of others

10. Inspiring trust in others

11. Projecting confidence

12. Making ethical decisions

Totals

Audience Analysis and Strategy

1. Analyzing the context for communication

2. Analyzing audiences

3. Tailoring messages to different audiences

4. Selecting the most effective medium (channel)

5. Developing a complete communication strategy

Totals

Social Media and Other Written Communication

1. Deciding on communication purpose

2. Clarifying your purpose

3. Organizing your written communication

4. Using formatting effectively

5. Using language correctly

Area and Capability

1

2

3

4

5

Avg

6. Writing clearly

7. Writing concisely

8. Writing confidently

9. Using an appropriate style and tone

10. Knowing how to use social media in professional settings

11. Writing correspondence (texts, tweets, e-mails, etc.)

12. Writing formal documents and reports

13. Writing executive summaries and abstracts

14. Proofreading your own work

Totals

Oral Communication Skills

1. Delivering an impromptu presentation

2. Delivering an extemporaneous presentation

3. Organizing your presentation

4. Talking in small groups

5. Talking in large groups

6. Answering questions

7. Asking questions

8. Drawing others out

9. Summarizing and clarifying others’ ideas

10. Keeping to the topic

11. Summarizing a discussion

Totals

Visual Communication

1. Recognizing when to use graphics

2. Selecting and designing effective data charts

3. Creating meaningful and effective text layouts

4. Employing fundamental graphics content and design principles

5. Ensuring “so what” is captured

6. Creating presentation visuals and slides

Totals

Emotional Intelligence 1: Dealing with Own Feelings

1. Knowing own personality type

2. Recognizing other types and their effect on behaviors

3. Being aware of own feelings

4. Identifying and controlling feelings

5. Asserting own ideas and rights

6.  Stating own needs

7. Expressing feelings to others

Totals

Emotional Intelligence 2: Dealing with Others

Area and Capability

1

2

3

4

5

Avg

1. Listening

2. Recognizing non-verbals

3. Being sensitive to others’ feelings

4. Asking people how they feel

5. Acknowledging people’s feelings

6. Helping others express their feelings

7. Dealing with anger

8. Dealing with hostility and suspicion

9. Being comfortable with conflict

10. Withstanding silences

Totals

Diversity and Intercultural Communication

1. Realizing the value of diversity

2. Defining and appreciating cultural differences

3. Understanding differences is values and preferences

4. Recognizing general communication preferences (direct or

indirect, explicit or implicit)

5. Understanding differences in attitudes toward authority,

time, risk, and change

6. Knowing customs common to cultures encountering

7. Communicating in intercultural social situations

Totals

Section 2—Group and Organizational Communication

Area and Capability

1

2

3

4

5

Avg

Group and Team Communication and Dynamics

1. Identifying and clarifying goals and objectives

2. Clearly defining the problem under discussion

3. Examining all facets of the problem

4. Encouraging others to generate ideas

5. Using creativity to develop new ideas

6. Evaluating options

7. Helping groups make decisions

8. Exploring the people aspects of the problem

9. Encouraging groups to develop action plans

10. Helping the team to confront difficult issues

11. Sensing tension in the group

12. Being sensitive to how people in the group are feeling

13. Being aware of how open or closed the group is

14. Helping groups explore their commitment to group

decisions and or agreements

15. Surfacing vested interests and feelings about issues

16. Identifying those issues that are avoided

Area and Capability

1

2

3

4

5

Avg

17. Drawing attention to unhelpful behavior

18. Helping the team deal with conflict or other tension

19. Supporting individuals against group pressure

20. Helping team members acknowledge each other’s strengths

21. Helping team members give each other feedback

22. Facilitating team review and critique

Totals

Organizational Communication

1. Recognizing different organizational structures

2. Understanding the human relations approach

3. Displaying ability to motivate others

4. Recognizing the organizational role of communication

5. Understanding how power works in supervisor /subordinate relationships

6. Knowing what it takes to build trust in supervisor/

subordinate relationships

7. Establishing communication protocols with supervisors

8. Recognizing the ethical expectations in an organization

9. Creating an ethical environment

10. Being able to see the organizational cultural differences

11. Realizing which organizational cultures fit best with my own individual personality and style

12. Giving praise and appreciation to peers and supervisors

13. Recognizing who talks to whom

14. Soliciting feedback from others

15. Providing constructive feedback to individuals or groups

16. Receiving feedback without being defensive

17. Dealing with supervisors and more senior people

18. Mentoring others

19. Coaching others

20. Networking

Total

Transformational Leadership and Internal Communication

1. Selecting the most appropriate leadership style

2. Knowing how to adjust leadership styles when needed

3. Recognizing the characteristics of transformational leaders

4. Developing an internal communication strategy

5. Developing a vision

6. Communicating a vision

7. Targeting messages to different levels in an organization

8. Creating a change communication program

Area and Capability

1

2

3

4

5

Avg

9. Implementing a change communication program

Totals

External Corporate Communication

1. Developing an external communication strategy

2. Managing reputation

3. Analyzing external stakeholders

4. Developing targeted messages for all external stakeholders

5. Communicating with the news media

6. Dealing with a communication crisis situation

Totals

Score

Capability Area

Ethos/Image

Audience Analysis and Strategy

Social Media and Other Written Communication

Oral Communication

Visual Communication

Dealing with Own Feelings

Dealing with Others

Cultural Communication Competence

Group and Team Communication and Dynamics

Organizational Communication

Internal Communication

External Communication

Improvement Goal

Action Steps to Achieve Goal

Deadline

Method to Measure Success