Using the library, Internet, or any other resources as well as the operations strategy framework, explain how new additional services can be seamlessly integrated into Smith’s organization and the possibilities of outsourcing or offshoring work globally.
Include the following in your answer:
- Connection to the operations strategy framework (business direction, offerings, resources, discriminators, competitive analysis, performance, customer needs, and operational metrics)
- An example of a company or situation similar to Smith’s that has added and integrated additional service offerings through the use of outsourcing or offshoring and the impact of this approach
Answer should be 1000-1200 words…APA format with in-text citations