Provide support to end users relating to hardware and software, computer applications,…

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Ambitious Computer Science student seeking a career using knowledge of System Administrative in Computer Technology with excellent communication skills developed through involvement in leadership programs.

Related Skills

  • Manage organization networking
  • Change passwords and codes
  • Investigate/diagnose network
  • Hardware testing expert
  • NetworkAdministration (TCP/IP, DNS, DHCP)
  • Scan/remove viruses from server
  • Support & Collaboration
  • Expert communicator
  • Assemble computers
  • Build/Repair PC Systems
  • Communicate through LAN
  • Upgrade/repair CIS faults
  • Microsoft Office Suite expertise
  • Application software expertise
  • Cisco, Routers, Switches
  • LAN/WAN
  • AutoCAD

EDUCATION

Spartanburg Community College
December 2015 Spartanburg, SC

University of South Carolina Upstate
Jan 2016 to Present Spartanburg, SC

professional EXPERIENCE

Computer Coordinator | Nestle USA – Gaffney, SC
Apr. 2016 to present

  • Analyzed, repaired and safeguarded PCs
  • Worked autonomously diagnosing both general computer issues and connection problems
  • Worked directly with customers to trouble-shoot and diagnose technology complications
  • Created wired and wireless networks with up to 1000 networked devices
  • Install Servers, analyze, debugging, and modifies systems including coding, testing Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Providing support services for systems maintenance
  • Support LANs, WANs, network segments, Internet, and intranet systems.
  • Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.

Computer Support Specialist | Spartanburg Mental Health – Spartanburg, SC
Aug. 2014 to Apr. 2016

  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users
  • Supervise complaint ticketing system and follow timely resolution of all work orders
  • Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software

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