Visualize yourself as an executive at Target. Develop a policy to empower customer service, business and finance homework help

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Visualize yourself as an executive at Target. Develop a policy to empower customer service desk associates to resolve customer problems, including the limits to their empowerment.

Your response should be at least 200 words in length.

In-text and reference citations are required for all written responses. 

DuBrin, A. J. (2009). Human relations: Interpersonal job-oriented skills (10th ed.). Upper Saddle River, NJ: Prentice Hall. Chapter 13: Customer Satisfaction Skills  Chapter 14: Enhancing Ethical Behavior  Supplemental Reading: See Study Guide

Research the Websites of two major corporations in different industries (examples: manufacturing, retail, transportation, utilities, healthcare, communication). What conclusion do you reach about whether an environmentally conscious (or green) person would fit in these companies?

Your response should be at least 200 words in length.

In-text and reference citations are required for all written responses. 

DuBrin, A. J. (2009). Human relations: Interpersonal job-oriented skills (10th ed.). Upper Saddle River, NJ: Prentice Hall. Chapter 13: Customer Satisfaction Skills  Chapter 14: Enhancing Ethical Behavior  Supplemental Reading: See Study Guide

 
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