ecommerce: Journey Mapping

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Create a user experience map for your $1000 Challenge business. We will be exploring both the customer journey and the employee journey.Follow steps 1-3 from the below article to explore opportunities to improve the user experience from internal and external to the organization.1) Create a persona2) Define stages3a) Define customer interaction3b) Define employee/organization interactionhttps://xd.adobe.com/ideas/process/user-research/user-experience-mapping/

 
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