Business Data Communications , communications homework help

You are a network administrator responsible for all network platforms and services. Today, employees cannot access Internet services. Troubleshoot the problem using the five-step method described in order below.

Step 1: Understand the symptoms in detail.

Step 2: Know all the system’s components and decide analytically which ones might be the cause of the problem.

Step 3: List all of the possible causes of the problem.

Step 4: Exclude as many possibilities as possible logically because they do not fit the details of the situation.

Step 5: Prioritize the alternatives you cannot eliminate logically.

 

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