Help with management question
1. In economic downturns, forecasters may witness rising sales in which of the following industries?
automobiles and housing
housing and fast food
automobiles and gardening equipment
fast food and gardening equipment
2. Costco has been successful in part due to its unique approach to staffing. Which of the following statements correctly explains its approach in this area?
Costco promotes employees with in-store experience and sponsors them to take graduate-level business courses.
Costco hires only managers who have worked for its competitors.
Costco holds employees’ jobs while they pursue business school degrees on their own.
Costco hires business school graduates directly out of college.
3. All of the following are considered semi controllable forces EXCEPT
economic conditions
customers
unions
shareholders
4. Depending on its goals, an organization can be classified as
for-profit, mature, or social good
social good, for-profit, or not-for-profit
not-for-profit, governmental, or for-profit
exempt, for-profit, or governmental
5. In assessing a company’s environment, SWOT analysis stands for
staffing, workplace, operations, and threats
strengths, weaknesses, opportunities, and threats
strengths, weaknesses, openings, and trends
staffing, workplace, opportunities, and trends
6. Diehard Sneakers’ quality control team analyzes how often their product is returned because of defects. What kind of assessment is this?
strategic assessment
tactical/functional assessment
operational assessment
external environmental assessment
7. Which of the following is NOT a skill the authors say managers must have to be successful?
technical knowledge
creativity
human relations skills
critical thinking skills
8. Howard is the CEO of Run! Jump! Sing!, a chain of indoor play gyms for toddlers and preschoolers. After repeatedly hearing from gym staff that several children have been hurt in the bounce house play area, Howard decides to remove all bounce houses from Run! Jump! Sing! establishments. What kind of assessment is this most likely described as?
strategic assessment
tactical/functional assessment
operational assessment
external environmental assessment
9. Which of the following lists correctly identifies the five management functions?
organizing, staffing, leading, controlling, and financing
planning, organizing, staffing, leading, and controlling
planning, organizing, staffing, leading, and financing
planning, staffing, leading, controlling, and budgeting
10. Which of the following is NOT one of the steps involved in managerial planning?
Examine the company’s internal and external environments.
Determine which goals to pursue.
Choose strategies, tactics, and operational plans to achieve goals.
Measure performance at the strategic, tactical, and operational level.
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