Operation Management

Complete the Process Design Matrix.

Write an executive summary identifying appropriate design approaches for a selected product and service.

Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.

Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.

Required Elements:

Submit Matrix with the Executive Summary