quality management

here, write an evaluation report to the hotel management team on your observations and initial recommendations for improvement, answering the following questions:

1. What seems to be the overriding quality issue at Hotel Escargo?

2. What might be some of your initial recommendations prior to using any quality tools?

3. How can quality management make the hotel a more successful business?

1 to 2 pages

no plagerism, please list references

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