• Watch BNET Video’s video titled “Modernizing Inventory Management” on modernizing inventories as used by Cole Hardware:
• Click here to open the video in a new window.
• Explain how Cole Hardware used technology to manage inventory and identify at least two (2) benefits of the use of this technology by the company.

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Assignment 2: Reflection 2

Interpersonal effectiveness is a broad topic that entails many aspects of how we view and interact with the world. In each module, you will take in a great amount of information from a variety of sources—your reading, media presentations, case studies, etc. Throughout the course, you also have the opportunity to journal, which allows you to reflect on how the course content applies to your life as a person, professional, and student. In this module, you will reflect on how mindful you are in your relationships.

Plan to have a thoughtful conversation with a friend, family member, or colleague. Before you have the conversation, note the following things that you will be required to do during your conversation:

• Focus on what the person is saying.
• Don’t think about what you are going to say next.
• Truly listen to the person.
• Let the person finish his or her sentences.
• Don’t interrupt while the person is talking.
• Make note of the person’s nonverbal communication.
• Be mindful of how you are saying things (verbal and nonverbal communication).
• Take note of how the person is reacting.

After having the thoughtful conversation with another individual, please write a one- to two-page reflection paper focused on the following questions:

• Briefly, with whom did you have the conversation and where?
• How easy did you find it to be mindful? Why?
• What did you notice during the moments when you were able to be mindful? How were you feeling?
• How did mindlessness—both yours and the other person’s—show up in the conversation? What effect did it have?
• Identify two or three things that you learned in class, which were evident in your conversation. Explain how they were evident in your interaction.
• What would help you be more mindful in your life? Identify two actions (i.e., new behaviors you can practice). How will these actions improve your relationships with others?

Your paper must be clear, well-organized, and present a thoughtful response to each question above. Be sure to use proper spelling and grammar. You should write your reflection paper using Microsoft Word, double-spaced, and using a 12-point font. Provide a reference for any sources, such as your textbook, at the end of your paper. This paper should be about 1 -2 pages in length.

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Prompt: For Milestone Three: Problem-Solving and Conflict Management, you will submit a short paper or presentation as you analyze your chosen leader’s problem-solving skills, highlighting the tools, methods, and strategies he or she used, and explain which of the tools, methods, and strategies you would use/emulate and which you would avoid. Analyze Howard Schultz’s knowledge, skills, and abilities related to conflict management and negotiation. Be sure to explain the leader’s use of appropriate tools, methods, and strategies for organizational problem-solving and decision-making. Use evidence to classify conflict management styles and select the most appropriate conflict management approach for effectively communicating and resolving organizational behavioral disputes. Identify and list leadership problem-solving skills, abilities, and knowledge to demonstrate effective communication and conflict resolution techniques that enhance organizational culture.

You will be evaluated on the analysis of your chosen leader’s problem-solving skills and use of tools, methods, and strategies; analysis of your chosen leaders knowledge, skills, and abilities in these areas; critical thinking applied to your work product; and the articulation of your response in the writing process.

Guidelines for Submission: Milestone Three must be in APA style. Include a separate title and reference page, an introduction, subheadings, and a conclusion. The requirements for this assignment are 2 to 4 pages in length (not including title and reference pages), double-spaced, 12-point Times New Roman font, oneinch margins, and at least two discipline-appropriate citations.

Please review the attached rubric – but adhere to the professor’s requirements/advice in the Paper 7 attachment. Apparently there are discrepancies in the rubric so the professor notated what we need to include and adhere to in the paper.

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• Manager Insight Reflection – Manager Insight Reflections are designed to get you thinking creatively about how to recognize, apply and effectively use the information you are learning in this course. As such, it uses various analogies and practical information in an attempt to make the content more clear. Your reflection should be 2-pages (single-spaced) in length and focus on the concepts presented in the corresponding Modules. Manager Insight 1: Individual Assessments… Follow the links on the course site and complete a few (3 or more) of the individual assessments (motivation, personality, communication, etc.). – I did it and the results are attached- Write a 2-page single-spaced reflection on your results incorporating the following information:

1.What did the assessments tell you about yourself (your attitude, work behavior, personality, perception)?

2.What do the results tell you about your ethical inclination(s), social responsibility?

3.How did the results compare with your perceptions of yourself prior to completing the assessments?

4.Based on the information learned so far in the course, what do your results say about your interactions with others? Ability to work in teams? Your communication patterns/preferences?

5.Finally, reflect on how you would be able to use information like this as a Manager of an organization (i.e. What does it tell you about how you might manage an organization – your planning propensities, your strategies, ? How would this type of information about others be helpful to you as a manager?).

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