1.Exercise 11.3 (pp. 374-379). Q. 1, 2, & 3.
2.The Armenakis, Harris, and Feild paper lays out seven strategies the change leader can use to create readiness for a change, gain adoption of the change, ultimately leading to institutionalization of the change (making it permanent—thus, sustaining it). Which of the strategies might best lead to a sustaining of the change initiative? Why?
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