Cannondale Bicycles has a customers’ group called “The Chain Gang.” Members receive emails
Cannondale Bicycles has a customers' group called “The Chain Gang.” Members receive emails listing cycling-related tips, as well as access to a special website dedicated to cycling. In the context of the relationship marketing continuum, this is an example of the _____ level of relationship marketing.
Select one:
A. fifth
B. fourth
C. first
D. second