Community Medical Associates case study writing homework help
Instructions:
1) Read case study: Community Medical Associates, attached below
2) Answer the following questions:
- Explain how CMA used the four principles of lean operating systems to improve performance.
- Using information from the case, sketch the original paper-based value chain and compare it to a sketch of the modern electronic value chain that uses a common database. Explain how the performance of both systems might compare?
- What is a total annual record retrieval cost savings with the old (paper-based) versus new (electronic) systems?
- Does this CMA improvement initiative have any effect on sustainability? If so, how? If not, why?
- Using lean principles, can you simultaneously improve the speed and quality while reducing waste and costs? What are the tradeoffs? Justify.
4) Limit: 4 pages, excluding computations.