Conflict Management Discussion (200 words)

Choose one of the following scenarios A or B, answer the following questions

Scenarios A:

Describe a scenario in which you experienced conflict at work or at school.

Questions:

– In retrospect, what elements of the Crucial Conversations model did you utilize or didn’t?

– What elements do you think would have been helpful?

– What do you think about this model – How viable do you think it is to use?Is is limited in any way?

Scenarios B:

Describe how you pro-actively used the Crucial Conversations model in a difficult conversation you had this week.

Questions:

– What elements of the Crucial Conversations model did you utilize?

– What elements do you think were helpful?

– What do you think about this model? How viable do you think it is to use?Is it limited in any way?